Tag: "Policy"

Apple Considering Change to In-App Purchase Time Limit

By Cristi | February 18, 2011 | 1 comment

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Stories about outrageously high iTunes charges made by kids taking advantage of the in-app purchasing “loop hole” continue to pop up across the web on a regular basis. Pocketgamer reports this week that, “Apple has told Capcom in no uncertain terms that its freemium children’s game has been causing problems with an increasingly significant number of parents who have complained that their children have been racking up large amounts of in-app purchases without their knowledge.”

Today’s policy requires users to enter a password to complete an app purchase in iTunes, then any subsequent purchases made during the next 15 minutes are automatically completed without a password request. Now rumor has it Apple is considering reducing the current 15 minute time period to something closer to five minutes in an attempt to limit the number of accidental purchases.

Apple Now Enforcing In-App Purchases – Should Publishers Worry?

By Bill | February 1, 2011 | No comment yet

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Last night The New York Times reported that Apple was modifying its App Store policies, limiting a publishers ability to sell content from within their application. According to the story, Sony executives were told that because of these new rules their Sony e-Reader iPad app had been rejected and would not be published in the App Store.

Several sites, including PadGadget, picked up on the story and questioned whether Apple would really modify its in-app purchasing guidelines. Well, as many thought, Apple is not introducing new App Store policies. Apple spokesperson Trudy Muller told All Things Digital, “We have not changed our developer terms or guidelines.” While Apple may not be changing its guidelines, developers and publishers may still have reason for concern.

Apple will not Service iPads with Less than Three Dead Pixels

By dag | November 5, 2010 | No comment yet

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Apple’s internal policy with regard to devices with dead pixels leaked earlier today, and reveals the guidelines Apple employees should follow when customers decide to return their device due to issues related to their device’s display.

The internal document, leaked by Boy Genius Report, shows that while the iPhone enjoys a “no dead pixels” policy, iPads need to have at least three bad or dead pixels to qualify for a free repair or replacement – assuming that the device is still under warranty, or covered by AppleCare.

German Government Cracks Down on Apple’s GPS Use

By Bill | June 27, 2010 | 1 comment

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The German Government has gone on the offensive against Apple’s gathering of GPS location information from iPad and iPhone owners. According to a report by German magazine “Der Spiegel“, German Justice Minister Sabine Leutheusser-Schnarrenberger said Apple must “immediately lay out” what personal data is collected, how long it’s stored and what Apple is doing with the data.

Germany has some of the strictest privacy laws of any country in the world. The German Datenschutz (Data Protection) laws are very specific on what user data may be collected or stored and how the user is informed of the data collection practice.

Leutheusser-Schnarrenberger said “Users of iPhones and other GPS capable devices must know what personal information is being collected” and that it would be “unthinkable” if Apple truly was tracking personal and identifiable profile or location data.

Apple Reverses Its No Cash Policy

By Cristi | May 19, 2010 | 1 comment

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If you’ve been following along today, you read our post about Diane Campbell, the lady who wanted to purchase an iPad with cash but was turned away. Apparently, there was quite an outrage across the nation and Apple has responded in a big way. Effective immediately, the no cash policy has been reversed!

During an interview with Channel 7 On Your Side this afternoon, Apple Sr VP Ron Johnson said, “We want to make sure it’s as fair as possible for people to get iPads.” It was only a month ago that Apple said they wanted consumers to use a credit card to purchase iPads. According to Johnson, it was “the best way we could think of to make sure people only bought two per individual.” Johnson further stated, “We made a decision today to change that.” Consumers are now allowed to use cash to purchase iPads, with one caveat, they must setup their Apple Account while in the store.

Today turned out to be Diane Campbell’s lucky day. Not only did she get her iPad, but she got it for free. Two Apple employees delivered it to her house this afternoon. Enjoy Diane!

Note: This video will not play on an iPad.