For three years now, J.D. Power has been conducting surveys regarding tablet owner satisfaction. For the first time in the three years, overall tablet satisfaction has declined. The main reason for disillusionment from consumers is attributed to ease of operation due to navigation features and functions changing from last year to this. Apple is back on top again after a controversial drop from the top spot last year. Just like last year, Apple scored “among the best” in four out of five categories.