Every six months, J.D. Power performs a survey where more than 2,600 tablet owners are asked about their tablet experience with a device they have owned for less than one year. Volume 2 of the 2014 study was just released. According to J.D. Power, Amazon’s tablet ranked number one.
The results of the survey taken between March and August of 2014 shows that Amazon ranked highest in the categories of “Ease of Operation” and “Cost Factor.” Apple ranked second place, while Samsung took third. Both tech giants “performed particularly well” in the categories of “Performance” and “Styling and Design Factors.”