Writer Rocco Pendola of The Street recently wrote an article about how his local Apple retail store in Santa Monica (3rd Street) smells bad. According to his “investigation” the store in question reeks of body odor, which is strongest early in the morning.
After visiting the store and questioning employees, Pendola was directed to a sensor that is supposed to “sniff out” bad smells and trigger the ventilation system. While Pendola’s story was not exactly journalistic work at its best, it is interesting to note that he was able to confirm that, at least the Santa Monica 3rd street location does have carbon monoxide sensors that also help clear out the stink if it gets to be too much.
From a quick Google search, I found a couple of forum-related comments on various websites of people complaining about their local Apple retail store smelling of body odor and bad breath. There is no widespread issue with Apple store stink the way Pendola implies. There are just a couple of locations that may be having ventilation issues.
Which might be why the Santa Monica 3rd street location is experiencing the foul stench issue. According to Pendola, during a tour given by one store employee, it was pointed out to him that the “sniffers” were too high up to note the smell before it got bad.
“The employee explained that it takes a while for our collective breaths to rise to these “sniffers,” which also measure carbon monoxide, and trigger the ventilation systems located on the walls, along the floor underneath product displays.”
The “sniffers” Pendola is referring to might be “electronic noses” (thank you, AppleInsider, for the information). The devices can be used to detect dangerous chemicals, toxic fumes, and even people with diseases. It seems that Apple has a set of sensors in place to measure the air quality and push fresh air in when needed.
Pendola blames lack of leadership on why his local retail store smells bad. “But, of course, after Ron Johnson left for J. C. Penney nobody, other than the underperforming John Browett (who lasted six months), was officially in charge of Apple retail for an entire year. Maybe job one for Angela Ahrendts is to address this known issue.”
However, it seems that, instead of throwing out wild accusations at the iPad maker, Apple should get kudos for ensuring the safety of its customers and employees by implementing technology that, not only checks for carbon monoxide levels, but also sniffs out dangerous fumes and blasts the store with fresh air whenever it gets too smelly.
Just because a couple of stores have their sensors too high up, it doesn’t mean that “something is wrong at Apple.”