After having brought home your new iPad, have you noticed a significant reduction in wireless Internet connectivity? If so, you’re not alone. Apparently, some units may be experiencing a very annoying issue of having a weak Wi-Fi signal.
Only one day after the release of the new iPad, the Apple Support Community started a new thread, entitled “Poor wifi reception on new iPad.” Most people commenting on the thread are experiencing similar issues.
The original post by stlsteve says, “I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?”
The most recent comment as of this writing, by simlid, says, “I too am having this issue but it is much more prevalent on 5GHZ networks than 2.4 GHZ… When my original iPad is showing full bars the new iPad is showing 2.”
It appears that it is not a problem with the new iPad in general, but with certain units. Personally, I have not experienced any drop in Wi-Fi connectivity with my 16GB Wi-Fi only model. When I tested my iPad at Speedtest.net, my ping and upload speed was actually higher than on my Mac.
According to a comment by gdtobme, “I got the New iPad on Friday 3/16/12 and noticed the WiFi was cutting in and out no matter my distance from the router… I was able to exchange the unit for a new one that same day. Now the new unit does not have any WiFi problems.”
As a suggested solution, mtecomputers wrote, “…has anyone tried doing a Network Reset on their iPad? Then connect back to the whatever wifi connection they need to connect to then test. I.e. you migrate all your settings from your old idevice to the new one, you are carrying over network settings to the new one.” To reset your network setting, go to the Settings section of your iPad and find “General” on the list of settings on the left side of the screen. Scroll to the bottom and hit the “Reset” button. Then, tap the “Reset Network Settings” button.
Sam Katz1 submitted a comment that may be a helpful solution. He wrote, “In my experience, the channel on your router should be set to “auto”. The mode on your router may also needs to be tweaked so that it is using a standard spec (G, N etc.) and not trying to extend the range using proprietary protocols.”
If you are tech savvy enough to try the above recommendation, feel free to let us, and the Apple Support Community, know how it turned out. One of the best aspects of being an Apple product owner is the user community. I have found solutions to many device problems by just searching the forums. It is better than Apple Care.
If you try the above-suggested solutions to no avail, or if you just don’t want to deal with the problem. Just take your unit back. Apple is amazing at taking care of technological problems. That is another reason why being an Apple product owner is so great. You can make an appointment with an Apple Genius and either have the problem fixed, or receive a new iPad in the blink of an eye.