Given the large number of complaints coming from Verizon iPad 2 users who experience 3G connection issues with their device, Apple came out of its silence and acknowledged the problem yesterday, and stated that the iOS team was working on a fix.
The issue mostly arises when Verizon iPad 2 users turn off the 3G connection of their device via the Settings app, while on a plane, for instance. Once the 3G connection of the tablet is turned back on, the iPad 2 seems to be unable to log back into Verizon’s network.
According to AllThingsD, who discussed with Apple representatives about the issue:
“We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it,” the company said in a statement to Mobilized. A Verizon representative did not immediately respond to a request for comment.
Until a fix is released, the easiest way to get rid of the bug is to reboot the device by holding both Home and Sleep buttons simultaneously for more than 10 seconds – a painful, yet effective trick to get the device back online.
It is still unclear whether all Verizon-compatible iPad 2s are affected by the problem, or only a subset. Thanks to the upcoming iOS 4.3.2 update, the problem might soon be something of the past.