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Complaints of FaceTime Freezes Issues on iPad 2

By | March 23, 2011 | 3 comments
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We love our iPad 2s here at PadGadget, but the device is not perfect, and sometimes feels a bit rushed. From screen problems, to the simple fact that the device is extremely hard to find, some fans are starting to get angry.

Last issue to date: FaceTime. According to a report from AppleInsider, FaceTime on the iPad 2 is not as stable as expected, and is plagued by random crashes, and freezes. In some cases, the issue requires the user to restart his/her device, or even perform a full system restore.

The issue was raised on Apple’s support forums, by several disgruntled users. A couple example:

When I opened up FaceTime the first time, the camera was working fine, but now whenever I open it up, it just shows a still image from when I left. How can I fix it?

The manager of the 68th St NYC store said it has happened to a lot of his floor units as well. He said currently the only fix is to turn off iPad2. It is a bug in facetime

I too have experienced this same problem on my ipad2, and so does my wife. It happens quite frequently. Restarting the ipad fixes the problem, BUT, it happens again within the next two to three times i go to use it. this is obviously some bug Apple needs to adress because its happening with a lot of people ipads.

The upcoming iOS 4.3.1 update may fix the problem, but until it’s available, the only fix seems to be an iPad 2 restart, by holding home and sleep buttons together for at least 10 seconds. If the device still doesn’t perform as expected, a full system restore via iTunes may be required.

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  • Chris

    I have not been able to do a steady FaceTime call since I got my iPad 2. It will startup then the picture freezes and disconnects. I can do it on my iPhone and MacBook with no problems. My iPhone 4 on only a 3G connection works much better than my iPad 2 on wifi.

    Thus was suppose to be a big selling point for the iPad 2 with the dual cameras yet it’s unusable. Don’t now how they got it to work fir the commercials but it sure doesn’t work like that in real life. Plus the video quality when it does work is very poor, nothing like advertised.

  • Rod11

    Is any one also feel the camera is not put in right? have to lean my IPad forward to get my face in the picture so then I can’t see who I am talking to.

  • http://www.futurebird.com Susan Donovan

    That’s not the only problem with iPad 2 and facetime. I have been unable to connect my iMac and iPad 2 via facetime. I posted it about it here :

    http://discussions.apple.com/thread.jspa?threadID=2794847&stqc=true

    In apple’s forums. We’ll see what kind of response I get. I’m feeling very annoyed since facetime isn’t free on and iMac. It costs $0.99

    Feels awful to pay for an app that dosent work.